+86 +86 151 8081 3425 [email protected]
Service Hours: 24/7
Contact Us

Connect with 爱游戏中国: Your Gateway to Premier Gaming

Your gaming journey is paramount. Whether you have a simple question or require professional service, our dedicated team is here to provide comprehensive support.

Get In Touch

Our support specialists are ready to assist you through various channels. Choose the method that best suits your needs for prompt and efficient communication.

Official Headquarters

242 Wensan Road, Xihu District, Hangzhou

Lujiazui Financial District

Postal Code: 200120

Contact Phone

400-

021-

400-/7 Online Support

Email Address

[email protected] - General Inquiries

[email protected] - App Downloads

[email protected] - Technical Assistance

Service Availability

Weekdays 00:00 - 24:00
Weekends 00:00 - 24:00
Holidays 00:00 - 24:00
Urgent Support 24/7

Send Us Your Inquiry

* Required fields. We will reply within 24 business hours.

Location

Our Location Details

Strategically located on Century Avenue, our offices are easily accessible via public transport with ample nearby parking facilities.

Bus Routes

Multiple bus lines serve stops near Century Avenue.

Parking Options

Underground parking with abundant spaces available.

Nearest Metro

Metro Line 2, Lujiazui Station, a 5-minute walk away.

FAQ Highlights

Frequently Asked Questions

How do I download an app?
App download processes are designed for maximum simplicity. You can complete downloads directly on our official website or seek assistance via our customer service hotline at 400-. For instant support, live chat is also available.
App version update notes?
We believe superior service should be readily accessible. We support major download channels and continuously optimize our updates. Unsure about a step? Contact us anytime for immediate clarification.
Where to find game news?
Your user experience is our priority. Find the apps you need quickly on our official download page. For personalized assistance, feel free to contact us; we're here to serve you.
Can I modify or cancel a download request?
We understand the need for flexibility. Modifications can be made before an update is released. Please provide timely notification so we can efficiently reallocate resources to other users.
Is emergency download supported?
Absolutely. The gaming experience shouldn't be time-bound, and neither should our support. Our technical team is available around the clock. For urgent matters, please contact us immediately.
Do I need to register to download apps?
Public downloads do not require registration. Specific services may necessitate actions based on your plan. If any questions arise, let our customer service team handle the details – that's what we're here for.

Need Assistance?

Beyond algorithms, we value genuine interaction. We are always ready to listen and address your concerns.

+86 +86 +86 151 8081 3425 Live Chat